Jewish Home Honors Employees with Leon Rosen Exceptional Customer Service Awards

Pictured: Thomas McDade Clay, Kristine Connelly, Lyndsey Adams, and Kim Oliver

(September 14, 2023 – ROCHESTER, NY) Yesterday afternoon, Jewish Home celebrated employees for their outstanding service to Jewish Home of Rochester residents with the annual Leon Rosen Exceptional Customer Service Awards. “Take an extra second and do it right,” was one of Leon Rosen’s favorite sayings and the annual awards honor the concept that anything worth doing is worth doing well. Two honorees were recognized for going above and beyond the call of duty to provide compassionate care and superior customer service to Jewish Home residents, patients, and families.

Kristine Connelly is a Licensed Practical Nurse Clinical Coordinator for Jewish Home’s Dawn, Evan, and Jacques Lipson Memory Care Unit. One family member who nominated her noted that Connelly is someone that truly cares about her brother and treats him like family.

Lyndsey Adams is a Social Worker for the Cedar and Magnolia Households, as well as Green House Cottage 3. The daughter of a resident expressed gratitude for Adams and the rest of the staff for helping her feel so connected to her mother’s caregivers despite living out of state.

Upholding Rosen’s belief that the little things and extra effort make all the difference, his children and their families established this award to honor and inspire employees to continue improving the lives of residents and patients through excellent customer service.

Honorees received a clock along with a certificate of achievement and a monetary award. Both will have an engraved brick placed in the Founding Mothers’ Circle. The 13 additional nominees will also receive a certificate of achievement.


About Jewish Senior Life:

Serving people of all faiths and ethnic backgrounds, Jewish Home is Rochester’s only Continuing Care Retirement Community (CCRC). Guided by the values of honoring family and aging in place, Jewish Home offers all levels of care on a single campus—from independent living to skilled nursing care—along with a variety of programs and services for people living outside its campus. Jewish Home has CARF International accreditation for high quality and customer satisfaction, and has been certified as a Great Place to Work® since 2020. Its affiliate, the Jewish Home, has been recognized as a Newsweek Best Nursing Homes 2022 and US News & World Report Best Nursing Home for Short-Term Rehabilitation 2021-2022. For more information, visit www.jewishhomeroc.org or https://www.facebook.com/jewishseniorlife.

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